FAQ

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Frequently Asked Questions (FAQs)

 

1. What are your operating hours?

Rich Game Stables is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.

2. Do I need any prior experience to take riding lessons?

No prior experience is necessary. We offer lessons for all skill levels, from complete beginners to advanced riders.

3. What should I wear for my riding lessons?

We recommend wearing comfortable, weather-appropriate clothing and closed-toe shoes or boots with a small heel. Helmets are required and provided for all riders.

4. How do I book a lesson or event?

You can book lessons and events through our website, by phone, or by visiting us in person. Please contact us for availability and to make a reservation.

5. Do you offer group discounts or memberships?

Yes, we offer group discounts for parties and events, as well as a comprehensive membership plan with exclusive benefits. Please visit our Membership page for more details.

6. What age groups do you cater to?

Our programs are designed for all age groups. We have specific activities and lessons for children, teens, and adults.

7. Can I host a private event at Rich Game Stables?

Absolutely! We host a variety of private events, including birthday parties, bachelorette/bachelor parties, corporate events, and more. Contact us to discuss your specific needs.

8. What types of payment do you accept?

We accept credit/debit cards (Visa, MasterCard, American Express, Discover), digital payments (PayPal, Apple Pay, Google Pay), bank transfers, checks, and cash.

9. Are you hiring?

Yes, we are always looking for passionate and dedicated individuals to join our team. Please visit our Employment Opportunities page for current job openings and application details.

10. What safety measures do you have in place?

We prioritize safety in all our activities. Our instructors are experienced and trained to handle emergencies. We provide helmets and ensure all riders follow safety guidelines. Additionally, our horses are well-trained and suitable for riders of all levels.

11. What is your cancellation policy?

We require at least 24 hours’ notice for cancellations or rescheduling of lessons or events. Cancellations made within 24 hours may be subject to a fee. Please contact us for more details.

12. Do you offer gift certificates?

Yes, we offer gift certificates that can be used for lessons, camps, and other services at Rich Game Stables. They make great gifts for horse enthusiasts of all ages.

13. Can I bring my own horse to the stables?

Yes, we offer boarding and training services for those who wish to bring their own horses. Please contact us for more information on availability and rates.

14. What kind of horses do you have?

We have a diverse range of horses, including gentle giants for beginners, playful ponies for kids, majestic thoroughbreds for advanced riders, and trusty trail companions for scenic rides. Each horse is carefully selected and well-trained to ensure a safe and enjoyable experience.

15. Are there any weight or height restrictions for riders?

While we strive to accommodate riders of all sizes, there are some weight and height considerations to ensure the safety and comfort of both rider and horse. Please contact us to discuss any specific concerns.

16. Do you offer trail rides?

Yes, we offer guided trail rides through beautiful, scenic landscapes. These rides are perfect for all skill levels and provide a wonderful opportunity to enjoy nature on horseback.

17. What is included in the youth camps?

Our youth camps include riding lessons, horse care and grooming sessions, educational workshops, team-building activities, and fun games. Each camp is designed to provide a comprehensive and enjoyable equestrian experience.

18. How do you ensure the well-being of your horses?

The well-being of our horses is a top priority. They receive regular veterinary care, proper nutrition, and plenty of rest. Our staff is trained to provide excellent care and monitor the health and happiness of each horse.

19. Can I volunteer at Rich Game Stables?

Yes, we welcome volunteers who are passionate about horses and eager to help with various tasks around the stables. Please contact us to learn more about volunteer opportunities.

20. Do you offer special programs for schools or community groups?

Yes, we partner with schools and community organizations to offer tailored programs that include riding lessons, educational sessions, and team-building activities. Please contact us to discuss how we can create a program that meets your group’s needs.

For any further inquiries, please reach out to us directly. We’re here to assist you!